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This article applies to selling in: Japan

2022 Free Customer Returns Processing Fee Promotion (Amazon.co.jp)

Note: For an overview of 2022 fee changes (Amazon.co.jp), visit our 2022 Fulfillment by Amazon and referral fee changes summary.

Free customer returns processing fee promotion, which waives the returns processing fee for customer-returned products in the Clothing & Accessories and Shoes & Bags categories, was originally scheduled to end on March 31, 2022. This promotion has been extended until March 31, 2023. Go to Returns processing fee for more information on the fee.

Frequently asked questions

Do I need to register to receive the benefit from this promotion?

No. This promotion will be applied automatically to return orders created until March 31, 2023, Japan standard time.

Which Sellers are eligible for this promotion?

All sellers with active accounts in Japan store are eligible for this promotion.

For eligible Sellers, which products are eligible for this promotion?

This promotion applies to all products in the Clothing & Accessories and Shoes & Bags categories and held in Amazon fulfillment centers in Japan.

When will this promotion end?

The promotion will end on March 31, 2023. Returned orders must be created until that time, to benefit from this promotion.

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