Shipping Settings Automation can help you quickly create shipping templates with accurate delivery regions and transit times to each delivery region. Amazon will help you dynamically calculate the transit time from your ship from location to a customer location by applying accurate transit time of the carrier shipping service you use. Amazon will periodically refresh your shipping templates to reflect the latest delivery speed of carrier shipping services for you, so that you will always have accurate shipping settings without manually maintaining your shipping templates by yourself.
Shipping Settings Automation supports:
To enable Shipping Settings Automation for Self-fulfilled products , perform the following steps:
To enable Shipping Settings Automation for Seller Fulfilled Prime products, perform the following steps
Customers like to purchase products with fast delivery promise, but offering accurate transit times to different delivery regions requires sellers to accurately calculate and track the delivery capabilities of the carrier shipping services they use, which may be hard for sellers to do by themselves. We know many sellers may choose to set longer than actual transit times for their standard shipping or limit the fast delivery regions they can offer at same cost, leading to unnecessarily long delivery promises that look less attractive to customers.
Shipping Settings Automation for both Prime and Standard Shipping can help you significantly simplify the delivery region and transit time calculation process with just a few clicks by telling us where you ship from and what carrier shipping services you use. Amazon will then calculate the accurate transit time to different delivery regions using the most recent carrier delivery capabilities data that is made available by the carriers to Amazon. You no longer need to do complex calculations or track carrier delivery performance by yourself, and your delivery promises will be more accurate.
You are required to use the shipping services you enabled in the Shipping Settings Automation template to fulfill your orders and ensure that your shipments meet the customer delivery promise. We will monitor your delivery performance and may add extra time to your delivery promise to protect customers if your on-time delivery rate fails to meet our requirement.
Amazon keeps tracking carrier delivery performance and can help you automatically set up-to-date transit time of the carrier shipping service you use from your ship-from location to the customer location.
Prime or non-Prime Premium Shipping eligible regions are auto-calculated based on where a shipment can reach within one day and two days using your Shipping Settings Automation preferences including your ship-from location(s) and your carrier shipping services. Amazon also helps you adjust the shipping regions periodically based on latest carrier delivery performance to ensure maximum possible Prime or non-Prime Premium Shipping coverage with accurate on-time delivery.
You can select up to 10 ship-from locations. Prime or non-Prime Premium Shipping regions will be a set of union (or sum) of all regions that the selected shipping services can deliver from each ship-from location for Two-Day and One-Day Delivery orders.
Shipping Settings Automation allows you to select carrier shipping services per shipping option, including Self-fulfilled Standard Shipping, Self-fulfilled Premium Shipping and Seller Fulfilled Prime.You should select the carrier shipping services that you are using for these shipping options. All the displayed carrier shipping services in the Shipping Settings Automation preference selector are eligible for selection.
Yes. Please select all shipping services that you intend to use in a shipping template. Prime or non-Prime Premium Shipping regions will be set as a union (or sum) of all regions that the selected shipping services can deliver.
For Self-fulfilled Standard Shipping, we will choose the shipping service with the longest transit time to avoid potential increase to your ship cost. For example, if the transit times for the two shipping services you enabled offer 1-2 days and 3-4 days respectively to same customer location, we will choose the shipping service with 3-4 days. In case multiple ship methods have same longest transit time, we will choose the one with shortest possible transit time. For example, if the transit times for the two shipping services you enabled offer 2-4 business days and 3-4 business days respectively to same customer location, we will choose the shipping service with 2-4 business days.
Amazon dynamically calculates the transit time at very granular level (e.g. zip3 to zip7 lane) from your shipping location to customer location using the carrier shipping services you use. We also periodically update the transit times to ensure its accuracy. We don’t show the large volume of transit time management information to simplify your experience.
Yes, you can update your automated shipping settings at any time. Select the shipping template and click Edit Template. In the shipping template edit page, click Edit Information on the right side of the Shipping Settings Automation toggle button, then you can update your ship from locations and shipping services. After you click Confirm, Amazon will refresh your automated shipping settings based on your updated Shipping Settings Automation preferences.
Prime or non-Prime Premium Shipping coverage is calculated as the percentage of country population in Japan that are within the Prime or non-Prime Premium Shipping regions covered by your selected shipping services from your ship-from location.
Whenever Amazon updates Prime region or transit times for automated shipping templates, Amazon will create a new version of the shipping template. You can review the changes in shipping template revision history.
We enable a region as Prime when the selected shipping service can deliver on-time to all ZIP codes in that region. If we find that some of the ZIP codes in that region cannot be delivered on time, we may turn off that region as Prime to protect the customer experience. However, as delivery speeds of shipping services improve, a non-Prime region may be upgraded to a Prime region.
No. Currently, Shipping Region Automation is only effective for sellers who ship from Hokkaido, Honshu, Shikoku, Kyushu (including Okinawa) except Ritou. Technically, Ritou sellers can enable Shipping Region Automation but since the feature assumes that the items are shipped from the mainland region the Ritou seller belongs to, there is a high risk that the seller will not be able to meet the delivery promise.
Yes, you can disable Shipping Region Automation by clicking the toggle button, and selecting regions manually on a shipping template.
No. Amazon dynamically calculates the accurate transit time to each delivery location using the most recent carrier delivery capabilities data. Enabling Shipping Setting Automation will not show a faster transit time than the carrier's actual delivery performance. We also recommend that sellers maintain an On-Time Delivery Rate (OTDR) greater than 97% in order to provide a good customer experience, however, there is no penalty for not meeting the performance target at this time.