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This article applies to selling in: Japan

Shipping Settings Automation

Shipping Settings Automation can help you quickly create shipping templates with accurate delivery regions and transit times to each delivery region. Amazon will help you dynamically calculate the transit time from your ship from location to a customer location by applying accurate transit time of the carrier shipping service you use. Amazon will periodically refresh your shipping templates to reflect the latest delivery speed of carrier shipping services for you, so that you will always have accurate shipping settings without manually maintaining your shipping templates by yourself.

Shipping Settings Automation supports:

  • Transit time automation for domestic Self-fulfilled Standard Shipping.
  • Shipping region automation for non-Prime domestic Self-fulfilled One-Day Delivery and Two-Day Delivery.
  • Shipping region automation for domestic Seller Fulfilled Prime One-Day Delivery and Two-Day Delivery.

Shipping Settings Automation for Self-fulfilled (Non-Prime) Products

To enable Shipping Settings Automation for Self-fulfilled products , perform the following steps:

  1. From the Settings drop-down menu on the top right of Seller Central, click Shipping Settings.
  2. On the Shipping Templates
    • If you want to create a new shipping template to enable Shipping Settings Automation, click Create New Shipping Template, enter the Shipping Template Name (for example, "My Self-fulfilled Shipping") and choose from either a Per Item/Weight-Based or Price banded rate model as your shipping rates.
    • Or, if you want to upgrade an existing shipping template to enable Shipping Settings Automation, choose the existing shipping template then click Edit Template on the right side of screen.
  3. Click on the toggle button to enable Shipping Settings Automation.
  4. Select your Ship-from location(s), and click Next.
  5. Select “I want to automate my Self-fulfilled (non-Prime) shipping settings” and click Next.
  6. To enable transit time automation for Standard Shipping, perform following steps on the Standard Shipping Automation Preferences page:
    1. Select the carriers and shipping services you use in the Carrier Preferences section.
    2. Manage your Standard Shipping Regions by clicking Edit in the Region Preferences section.
    3. Click on Next.
  7. Review and edit shipping fee for your shipping regions.
  8. Click Save template.
  9. Assign your Self-fulfilled SKUs to the shipping template.
  10. To enable shipping region automation for non-Prime One-Day Delivery and Two-Day Delivery, select the carriers and shipping services you use in the Carrier Preferences section on the Premium Shipping Automation Preferences page. Click Next
  11. Review your shipping settings automation preferences and click Confirm.

Shipping Settings Automation for Seller Fulfilled Prime Products

To enable Shipping Settings Automation for Seller Fulfilled Prime products, perform the following steps


  1. From the Settings drop-down menu on the top right of Seller Central, click Shipping Settings.
  2. On the Shipping Templates,
    • If you want to create a new Prime shipping template to enable Shipping Settings Automation, click Create New Shipping Template, enter the Shipping Template Name (for example, "My Prime Shipping") and choose from either a Per Item/Weight-Based or Price banded rate model as your shipping rates.
    • Or, if you want to upgrade an existing Prime shipping template to enable Shipping Settings Automation, choose the existing Prime shipping template then click Edit Template on the right side of the screen.
  3. Click on the toggle button to enable Shipping Settings Automation.
  4. Select your Ship-from location(s), and click Next.
  5. Select “I want to automate my Seller Fulfilled Prime shipping settings” and click Next.
    Note: This option is available only if you are eligible for Seller Fulfilled Prime.
  6. Select the carrier and shipping services for Prime Two-Day and One-Day delivery based on the shipping services coverage.
  7. Click Save template.
  8. Assign your Prime SKUs to the Prime shipping template.
  9. Review and edit shipping fee for non-Prime customers.

Shipping Settings Automation FAQ

What is the benefit of Shipping Settings Automation?

Customers like to purchase products with fast delivery promise, but offering accurate transit times to different delivery regions requires sellers to accurately calculate and track the delivery capabilities of the carrier shipping services they use, which may be hard for sellers to do by themselves. We know many sellers may choose to set longer than actual transit times for their standard shipping or limit the fast delivery regions they can offer at same cost, leading to unnecessarily long delivery promises that look less attractive to customers.

Shipping Settings Automation for both Prime and Standard Shipping can help you significantly simplify the delivery region and transit time calculation process with just a few clicks by telling us where you ship from and what carrier shipping services you use. Amazon will then calculate the accurate transit time to different delivery regions using the most recent carrier delivery capabilities data that is made available by the carriers to Amazon. You no longer need to do complex calculations or track carrier delivery performance by yourself, and your delivery promises will be more accurate.

What are the order fulfillment requirements for domestic Standard Shipping automation orders?

You are required to use the shipping services you enabled in the Shipping Settings Automation template to fulfill your orders and ensure that your shipments meet the customer delivery promise. We will monitor your delivery performance and may add extra time to your delivery promise to protect customers if your on-time delivery rate fails to meet our requirement.

How does Amazon automate my Self-fulfilled Standard Shipping transit times?

Amazon keeps tracking carrier delivery performance and can help you automatically set up-to-date transit time of the carrier shipping service you use from your ship-from location to the customer location.

How does Amazon automate Prime or non-Prime Premium Shipping regions?

Prime or non-Prime Premium Shipping eligible regions are auto-calculated based on where a shipment can reach within one day and two days using your Shipping Settings Automation preferences including your ship-from location(s) and your carrier shipping services. Amazon also helps you adjust the shipping regions periodically based on latest carrier delivery performance to ensure maximum possible Prime or non-Prime Premium Shipping coverage with accurate on-time delivery.

How many ship-from locations can I select?

You can select up to 10 ship-from locations. Prime or non-Prime Premium Shipping regions will be a set of union (or sum) of all regions that the selected shipping services can deliver from each ship-from location for Two-Day and One-Day Delivery orders.

What carriers/ship methods should I select?

Shipping Settings Automation allows you to select carrier shipping services per shipping option, including Self-fulfilled Standard Shipping, Self-fulfilled Premium Shipping and Seller Fulfilled Prime.You should select the carrier shipping services that you are using for these shipping options. All the displayed carrier shipping services in the Shipping Settings Automation preference selector are eligible for selection.

Can I select multiple carriers/shipping services?

Yes. Please select all shipping services that you intend to use in a shipping template. Prime or non-Prime Premium Shipping regions will be set as a union (or sum) of all regions that the selected shipping services can deliver.

If I enabled multiple shipping services to automate Self-fulfilled Standard Shipping transit times, which shipping service will be used for the customer promise if multiple shipping services can all deliver to a customer location?

For Self-fulfilled Standard Shipping, we will choose the shipping service with the longest transit time to avoid potential increase to your ship cost. For example, if the transit times for the two shipping services you enabled offer 1-2 days and 3-4 days respectively to same customer location, we will choose the shipping service with 3-4 days. In case multiple ship methods have same longest transit time, we will choose the one with shortest possible transit time. For example, if the transit times for the two shipping services you enabled offer 2-4 business days and 3-4 business days respectively to same customer location, we will choose the shipping service with 2-4 business days.

Why can’t I see transit times to different delivery regions in my Standard Shipping template?

Amazon dynamically calculates the transit time at very granular level (e.g. zip3 to zip7 lane) from your shipping location to customer location using the carrier shipping services you use. We also periodically update the transit times to ensure its accuracy. We don’t show the large volume of transit time management information to simplify your experience.

If I changed ship-from location or my shipping services, can I update my automated shipping settings?

Yes, you can update your automated shipping settings at any time. Select the shipping template and click Edit Template. In the shipping template edit page, click Edit Information on the right side of the Shipping Settings Automation toggle button, then you can update your ship from locations and shipping services. After you click Confirm, Amazon will refresh your automated shipping settings based on your updated Shipping Settings Automation preferences.

How are the coverage percentages determined for Prime or non-Prime Premium Shipping?

Prime or non-Prime Premium Shipping coverage is calculated as the percentage of country population in Japan that are within the Prime or non-Prime Premium Shipping regions covered by your selected shipping services from your ship-from location.

How do I know when my transit time or shipping regions are changed?

Whenever Amazon updates Prime region or transit times for automated shipping templates, Amazon will create a new version of the shipping template. You can review the changes in shipping template revision history.

Why is Prime coverage determined by Amazon smaller than what I usually get?

We enable a region as Prime when the selected shipping service can deliver on-time to all ZIP codes in that region. If we find that some of the ZIP codes in that region cannot be delivered on time, we may turn off that region as Prime to protect the customer experience. However, as delivery speeds of shipping services improve, a non-Prime region may be upgraded to a Prime region.

I am a Seller shipping from a remote island (Ritou). Can I use this feature?

No. Currently, Shipping Region Automation is only effective for sellers who ship from Hokkaido, Honshu, Shikoku, Kyushu (including Okinawa) except Ritou. Technically, Ritou sellers can enable Shipping Region Automation but since the feature assumes that the items are shipped from the mainland region the Ritou seller belongs to, there is a high risk that the seller will not be able to meet the delivery promise.

Can I disable Shipping Region Automation?

Yes, you can disable Shipping Region Automation by clicking the toggle button, and selecting regions manually on a shipping template.

Does Shipping Setting Automation affect my shipping performance?

No. Amazon dynamically calculates the accurate transit time to each delivery location using the most recent carrier delivery capabilities data. Enabling Shipping Setting Automation will not show a faster transit time than the carrier's actual delivery performance. We also recommend that sellers maintain an On-Time Delivery Rate (OTDR) greater than 97% in order to provide a good customer experience, however, there is no penalty for not meeting the performance target at this time.

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