Notification Preferences allow you to indicate how you want to receive notifications and alerts about your seller account.
To set your notification preferences, follow these steps:
On your seller account home page, there is an alert box. This alert notifies you of any delivery failures with your email notifications. Email delivery may fail because your inbox is full or your Internet service provider failed to deliver the notification.
If you receive an alert, go to Notification Preferences to reset your delivery preferences, and then follow up with your Internet service provider for any technical issues.
The types of notifications available to you depends on your selling plan. The following list contains all of the available notification types, regardless of the selling plan you have:
To confirm which notification types are available to you, go to Notification Preferences.
Notification Preferences allow you to indicate if and where you would like to receive notifications and alerts about your seller account. The e-mails you can receive include the following:
Editing your Notification Options
To adjust your preferences, follow these steps:
Order notificationsThe Order Notification e-mail contains information about the product(s) purchased in a given order and provides sellers with the order ID and the shipping method selected by the buyer. E-mails are sent after an order is confirmed, and each e-mail contains only one order. This e-mail is a one-way communication. For sellers who process orders manually or do not have a large volume of orders, this system can be a convenient way to receive alerts when items are purchased. Orders Reports and other account functionality must still be used to verify the e-mail information, retrieve shipping information, contact buyers, or otherwise manage orders.
Note：The Orders Report is the definitive source for order information. Use the Orders Notification e-mail to supplement this report. See Orders Report for more information on using orders reports.
The popular out-of-stock notification e-mail gives you a weekly personalized report of your out-of-stock products that customers are looking for on our website but are unable to buy. We will only send this report to you if you have qualifying out-of-stock products.
Business updates are sent periodically and include useful information about new features, promotion opportunities, selling tips, and more.
The Claims Notification e-mail is sent when a buyer makes a claim with Amazon disputing a charge for your products or services.
Technical notifications are used should Amazon need to communicate scheduled changes or outages that may have an impact of your operations.