Product
Assurance – Selling Children’s Toys on Amazon.co.jp
Important: If you supply products for sale on Amazon, you must comply with all local laws and Amazon policies applicable to those products and product listings.
Children’s toys covered by this policy
For the purpose of this policy, “children’s toy” is any product or material designed or
intended for use in play by children of under age of 15 (14 years of age and under).
Toys are determined to be “children’s toys” based on the following criteria:
Intended use: Is the ASIN to be used by children?
Packaging representation: Is the ASIN marketed towards children?
Age grading listed on the packaging for children under 15 years
Commonly recognized: Is the ASIN commonly known to be used by children?
Our Policy for children’s toys on Amazon JP
Amazon’s policy requires all children’s toy sellers to have the safety documents listed
below. Upon request, you must promptly submit the required safety documentation from an
accredited testing laboratory or organization.
Required safety standards and testing depend on the type of toy you are applying to list.
Toy Type
Safety Requirement
(Picture image)
Alternative safety requirement
(Documentation from an accredited testing laboratory or organization)
Toy for children under 6 years
Picture of ST Mark with ST ID number, AND
Picture of the product or package of the product which has ST Mark
Japan Food Sanitation Law Section 4 OR ST 2016 Part 3 Regarding Hazards
chemical tests (soluble heavy metal + Phthalates)
And Mechanical/Physical or Flammability tests in any of below Toy
Standards:
ST 2016 Part 1 or Part 2;
ASTM F963;
EN 71 (and EN/IEC 62115 if electric toys);
ISO 8124 (and EN/IEC 62115 if electric toys);
AS/NZS ISO 8124 (and AS/NZS 62115 if electric toy);
IS 9873 (and IS 15644 if electric toy)
Toy for children 6 to 14 years old
Any one of below:
ST 2016;
ASTM F963;
EN 71 (and EN/IEC 62115 if electric toys);
ISO 8124 (and EN/IEC 62115 if electric toys);
AS/NZS ISO 8124 (and AS/NZS 62115 if electric toy);
IS 9873 (and IS 15644 if electric toy)
For moreinformation, refer to Additional Resources section below.
How to submit the required documents for approval
Amazon is verifying the compliance of your toy products. If you are requested to submit
certificate documents from Amazon via e-mail, follow the either of two ways below to submit
your documents.
Submission method is different depending on the toys product type, so read the instruction
in the e-mail carefully .
If an ASIN has multiple SKUs against it, document submission is required only once per
ASIN to be approved.
Until you are requested to submit any documents via e-mail from Amazon, you do not need to
take any actions.
In order to submit documentation for your ASIN(s), complete the following steps to start the
application process:
For general toys products:
In Seller Central, click the Performance menu, and choose
Account Health.
Under Product Compliance Requests, click
Documentation Requests.
Click Provide Documentation or Appeal next to the
product.
Follow the steps to answer Is this an Appeal and complete the
Submit required documents section.
Note: For the steps to start application from Vendor Central, see the identical help page
existing in Vendor Central.
For specific toy product types:
Special toys qualification team is verifying your
documents. If the e-mail from Amazon requests to submit your documents to the e-mail
address, you must apply by submitting the following information and documents to this
email address:
The required documents for the specific toy product types are different from
those listed in above table. Find the required document from the table
below.
Note: You certify that all materials you submit are true, authentic, and
accurate. Amazon may remove your selling privileges for failing to meet these safety
requirements. The product shown in the detail page must be the same as the product(s) for
which you submit the required documents.
Consequences of Policy Violations
If you do not provide the required information by the applicable deadline or otherwise
violate any part of this policy, we may:
Remove the relevant product listings
Suspend your ability to add new products and/or listing privileges
Withhold any payments due to you
Pursue legal action
Return the products to you at your cost
We reserve the right to take any further actions that may be necessary in our sole
discretion.
Note: Account Health Ratings are not affected by product compliance
submissions unless there is a policy violation.