Before listing products with Fulfillment by Amazon, it’s important to know what’s suitable for fulfillment and what isn’t. For information on product requirements and restrictions, go to the following Help pages:
“Meltable” refers to heat-sensitive products such as chocolate and chocolate snacks. Each year is divided into two periods, winter season (from around October to April) and summer season (from around May to September), and we receive inventory in the fulfillment centers that are assigned for the season. For the summer season, only small/standard-sized inventory is accepted and oversize and supersize inventory will be marked as unfulfillable.
You need to fill out all information in the form from the link below when you are shipping meltable products. If you miss or submit incorrect information, Amazon will refuse to receive your products.Chocolate ASIN List (Japanese).
When you ship meltable inventory to Amazon fulfillment centers, one of the fulfillment centers listed below will be automatically assigned as the destination. If destination fulfillment center from the below list is not assigned even after your application has been accepted, contact Selling Partner Support. Amazon will inform you by email once your application for meltable inventory has been accepted. If you do not receive any emails within five business days from the date that you applied, contact Selling Partner Support.
Your shipment to fulfillment centers, storing, product returns, and inventory transfer will be affected during the change between the two periods. Amazon will send you an email with detailed schedule as the changing time approaches, including information on services to be limited due to the climate condition as it may vary each year. Note that the following service limitations apply during the change.
Products requiring storing temperatures below 20℃, including refrigeration or freezing cannot be sold with FBA.
Oversize and supersize products are not allowed during the summer period. Oversize or supersize products being stored at fulfillment centers at the time of switching from winter to summer period will not be transferred to another fulfillment center. Request removal of the inventory by the deadline indicated on the email you will receive from Amazon.
During both summer and winter periods, the inventory is sent back to you with standard shipping that is not temperature-controlled. Your items will not be eligible for reimbursement if the products melt during the return process. For details, see Remove inventory from a fulfillment center.
Small-size, Standard-size, Oversize and Supersize products
Small-size, Standard-size: Kawasaki FC (HND6), Kawasaki FC (HND9), Kyotanabe FC (KIX5), Ichikawa FC (NRT1), Nagareyama FC (QCB1), Kawaguchi FC (TYO1), Fuchu FC(TYO3), Ome FC(TYO4), Sakado FC (TYO6), Ageo FC (TYO7)
Oversize: Kawajima FC (HND3), Daito FC (KIX2), Yachiyo FC (NRT2)
Supersize: Kashiwa FC (VJNA), Higashinada FC (VJNB), Kadoma FC (VJNC), Tachikawa FC (VJND), Hiratsuka FC (VJNE)
Fulfillment centers are kept at room temperature. Products with storing temperature instructions on the packaging may be shipped to fulfillment centers, but products requiring temperature control, including refrigeration or freezing are prohibited. Note that Amazon is not liable for compensating you in the unlikely event that a meltable product is damaged from melting.
Small-size and Standard-size products
Kashiwa FC (VJGT), Suminoe FC (VJWB)
Fulfillment centers are kept at a temperature around 20℃. Products with storing temperature instructions on the packaging may be shipped to fulfillment centers, but products requiring storing temperature below 20℃, including refrigeration or freezing are prohibited.
During the summer period, be sure to use refrigerated shipping. Products shipped with our FBA partnered carrier program or with room temperature shipping will not be accepted at fulfillment centers. Meltable products shipped without refrigeration are not eligible for reimbursement from Amazon if they melt during the transport.
The following FBA functions and services are not eligible for meltable inventory: