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This article applies to selling in: Japan

Meltable FBA inventory

Before listing products with Fulfillment by Amazon, it’s important to know what’s suitable for fulfillment and what isn’t. Be sure to review the Help pages below for additional product requirements and restrictions:

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center.

Meltable inventory requirements

FBA accepts products that are subject to melting in specific fulfillment centers for summer (May to September) and winter season (October to April). For the summer season, any meltable inventory arriving in our fulfillment center rather than Small and Standard size, will be marked as unfulfillable and disposed of or returned to sellers at seller's cost.

“Meltable” refers to heat-sensitive products that are chocolate and chocolate snack. The schedule for inbound, storage, return and transshipping may vary depending on the weather condition. For this reason, the detailed schedule will be announced via email. Also, please keep in mind that there will be a period that the products cannot be sold due to the transshipping of the inventory.

Amazon will inform sellers the period that Amazon accepts the meltable inventory about a week before the date that those inventory will be allowed or prohibited to inbound. Also special inbound requirements apply. For more information, see Chocolate products inventory requirements below.

Products requiring refrigeration, air conditioning, or freezing are prohibited in FBA. For more information, see Chocolate products inventory requirements below.

Chocolate-containing products inventory requirements (winter season)

Product size: Small-size, Standard-size, Oversize and Supersize product

Destination FC:

Small-size, Standard-size: Ichikawa FC (NRT1), Hachioji FC (HND8), Kawaguchi FC (TYO1), Kawasaki FC (HND9), Kyotanabe FC (KIX5), Kuki FC (TYO2), Sakado FC (TYO6) , Ageo FC (TYO7), Nagareyama FC (QCB1)

Oversize: Yachiyo FC (NRT2), Kawajima FC (HND3), Daito FC (KIX2), Tosu FC (HSG1)

Supersize: Kashiwa FC (VJNA), Higashinada FC (VJNB), Kadoma FC (VJNC), Tachikawa FC (VJND), Hiratsuka FC (VJNE)

If you ship chocolate products, the FCs above will be assigned automatically to the destination FC.

Although Amazon accepts the advance application, if the destination FC is not assigned to these FCs above, please contact Seller Support. Amazon will inform you by email once your application for chocolate-containing products has been accepted. If you do not receive any e-mails within 5 business days from the date that you applied, contact Seller Support.

Storage temperature: Products will be stored at room temperature

Products with storage temperatures stated on the packaging can be shipped to Amazon but you cannot request constant temperature, frozen or refrigerated storage. Please note that Amazon is not liable for compensating you in the unlikely event that a chocolate product melts.

Application request is required before shipping: Submitting application request is required for each ASIN before shipping products

You need to fill out all information in the form from the link below when you are shipping chocolate-containing products. If you miss or submit incorrect information, you will not be able to ship and Amazon will refuse to receive products.

Application request

If your ASINs are already listed in the chocolate ASIN list below, you can start creating shipping plan without application. To download a list of Chocolate ASINs, click Chocolate ASIN List (Japanese).

Other

You can pack both heat sensitive products and other expiration dated products in the same boxes.

Chocolate-containing products inventory requirements (summer season)

Product size: Small-size, Standard-size product

Destination FC: Kashiwa FC (VJGT), Suminoe FC (VJWB)

If you ship chocolate products, the FCs above will be assigned automatically to the destination FC.

Although Amazon accepts the advance application, if the destination FC is not assigned to these FCs above, contact Seller Support. Amazon will inform you by email once your application for chocolate-containing products has been accepted. If you do not receive any e-mails within 5 business days from the date that you applied, contact Seller Support.

Storage temperature: Products will be stored at 20 degree celsius

Products with storage temperatures stated on the packaging can be shipped to Amazon but you cannot request constant temperature below 20 degree celsius, frozen or refrigerated storage.

Moreover, Amazon will only receive chocolate items that are transported by refrigerated trucks. Therefore, any inbound of chocolate items using trucks with normal temperature or using FBA Partner Carrier Program will be rejected. Please note that Amazon is not liable for compensating you in the unlikely event that a chocolate product melts.

Application request is required before shipping: Submitting application request is required for each ASIN before shipping products

You need to fill out all information in the form from the link below when you are shipping chocolate-containing products. If you miss or submit incorrect information, you will not be able to ship and Amazon will refuse to receive products.

Application request

If your ASINs are already listed in the chocolate ASIN list below, you can start creating shipping plan without application. To download a list of Chocolate ASINs, click Chocolate ASIN List (Japanese). Please be aware that the ASIN list doesn’t include the information of the size of the products.

Other

Meltable inventory can be shipped by refrigerated trucks to the customers.

Restrictions

The following FBA functions and services are not eligible for meltable inventory:

  • Multi-channel fulfillment service (MCF)
  • FBA Label Service
  • FBA Prep Service
  • Customer facing Prime Logo appearance
  • Expiration Dated Inventory report
  • FBA Small and Light: Products that are enrolled to the FBA Small and Light program will not be fulfilled due to system limitations. To be eligible for meltable FBA inventory, remove the products from the FBA Small and Light program.

Removing meltable inventory

The due date for submitting removal orders for meltable products inventory will be announced by the email. Especially for Oversize and Supersize, please request the removal orders on time as we cannot fulfill those items during the summer season. Also, the products will be returned to the sellers by non-refrigerated trucks. Even if the quality issue (such as chocolate got melted) happens during the return, we will not be compensating. For more information, refer to Remove inventory from a fulfillment center.

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