Control Prime order volume

Use the Control Prime order volume tab to manage your Seller Fulfilled Prime order volume to ensure that you are able to process all Prime orders in a timely manner.

Enable/Disable Prime

Use this to immediately disable the Prime badge from all of your products.

Note:

Use this tab to immediately disable Seller Fulfilled Prime for all your products. To restore, click again and Seller Fulfilled Prime will be enabled for your products.

Note: If a customer had a Seller Fulfilled Prime product in their cart when you disabled Prime, the customer is still able to order this product as Amazon Prime. We understand this is an inconvenience, but we do this to preserve the customer experience. Please ensure that these orders get to the customers on time by fulfilling the Amazon Prime promise.

Prime order limit per shipping day

For the first two weeks after becoming Prime eligible, your daily order limit will be set to a default value based on your historical fulfillment volume. At the end of the two-week period, the limit will be lifted.

You can change your daily order limit value at any time. This will override the default value, and your new value will be used going forward until you decide to change it again. Once your daily order limit is reached, Seller Fulfilled Prime will be disabled for all your products, and enabled back after you reach your order cutoff time. The daily limit only applies to your Expedited Shipping orders. It does not apply to Prime orders where the customer selects Standard shipping.

Note: Limits are defined based on the expected shipping day. For example, orders placed on Monday after cutoff time will be counted against Tuesday, as the shipping day. Updates made to your daily limit will only take effect the next scheduled shipping day.

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