We currently support tracking information for these carriers:
Carrier Name (Japanese) | Carrier Name (English) |
---|---|
ヤマト運輸 | YAMATO TRANSPORT |
佐川急便 | SAGAWA EXPRESS |
日本郵便 | Japan Post |
4PX | 4PX |
China Post | China Post |
DHL | DHL |
FedEx | FedEx |
SF Express | SF Express |
SFC | SFC |
UPS | UPS |
Yanwen | Yanwen |
YDH | YDH |
Yun Express | Yun Express |
If you are using Seller Central, locate the order in Manage Orders and click Confirm shipment. On the Shipping Details page, select the carrier name from the drop-down menu. If the carrier name of your choice is unavailable, select Other and enter the carrier name as defined on the carrier website.
If you are uploading the tracking details or using API, make sure that the carrier name matches what is provided in the drop-down menu as described above. Use formal carrier names below for Japanese carriers:
Carrier Name (Japanese) | Carrier Name (English) |
---|---|
ヤマト運輸 | YAMATO TRANSPORT |
佐川急便 | SAGAWA EXPRESS |
日本郵便 | Japan Post |
4PX | 4PX |
China Post | China Post |
DHL | DHL |
FedEx | FedEx |
SF Express | SF Express |
SFC | SFC |
UPS | UPS |
Yanwen | Yanwen |
YDH | YDH |
Yun Express | Yun Express |
Integrated carrier | Tracking ID format |
---|---|
Yamato Transport |
11 or 12 numeric, single byte (Example: 12345678910 , 123456789101) |
Japan Post |
12, 13 or 14 numeric, or alpha numeric, single byte (Example: 123456789101, RH123456789CN) |
Sagawa |
10 or 12 numeric, single byte (Example: 1234567891, 123456789101) |
You can edit order tracking information up until the order is delivered. To edit the details:
Allow 72 hours for the report and metrics to reflect the changes.
You can enter a correct ship method provided by each carrier.
Example: Yu pack, Takkyubin, Nekopos