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This article applies to selling in: Japan

Prohibited Product Claims

Note: You must comply with all applicable laws, regulations and guidelines when listing and selling products on Amazon.

General Rule on Prohibited Product Claims

We want to make it easy for buyers to find, discover, and buy products on Amazon. However, it is also important to provide buyers with information about those products that is accurate and trustworthy, and that is not misleading about the qualities or characteristics of a product.

Consumer Affairs Agency, Government of Japan (CAA) prohibits misleading representations regarding transactions goods or services in order to prevent the inducement of customers by misleading representations by the Act against Unjustifiable Premium and Misleading Representations. And it also prohibits advertising or describing false or exaggerated statements in order to enable customers to choose foods based on accurate information by the Health Promotion Act.

The Ministry of Health, Labour and Welfare (MHLW) prohibits advertising or describing false or exaggerated statements in order to assure proper use of pharmaceuticals, quasi-drugs, cosmetics and medical devices by customers by the Law on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical devices.

You should review these laws, relevant regulations and guidelines, as you remain responsible for ensuring that the claims made about your products are fully complaint.

Amazon policy prohibits the sale of products that are misleading about the qualities or characteristics of the product. Misstatements and partially correct statements are misleading because they do not disclose something the consumer should know.

Prohibited Product Claims for Diseases

A product that is claimed it has medical efficacy and effects (intended to be used for diagnosis, treatment or prevention of disease in humans or animals) unless the claim is approved as a pharmaceutical or a medical device in Japan is prohibited to be sold on Amazon. The following are some example of diseases and efficacy that foods, supplements or miscellaneous goods cannot claim to cure, mitigate, treat, or prevent(Except for some of the Health-promoting foods):

  • Cancer
  • Cancroid
  • Chlamydia
  • Cytomegalovirus (CMV)
  • Human Papilloma Virus (HPV)
  • Gonorrhea (‘The Clap’)
  • Hepatitis (A, B & C)
  • Herpes Simplex Virus 1 and 2 (HSV1 & HSV2)
  • Human Immunodeficiency Virus (HIV)
  • Acquired Immune Deficiency Syndrome (AIDS)
  • Lymphogranuloma Venereum (LGV)
  • Mononucleosis (‘Mono’)
  • Mycoplasma Genitalium
  • Nongonococcal Urethritis (NGU)
  • Pelvic Inflammatory Disease (PID)
  • Pubic Lice (‘Crabs’)
  • Scabies
  • Syphilis
  • Trichomoniasis (‘Trich’)
  • Liver disease
  • Multiple sclerosis
  • Kidney cirrhosis or disease
  • Alzheimer’s disease
  • Dementia
  • Stroke
  • Parkinson’s/ Parkinson
  • Diabetes/ Diabetic/Diabetic Neuropathy
  • Flu
  • Influenza
  • Meningitis
  • Glaucoma
  • Cataract
  • Attention Deficit Disorder Drugs (also known as ADD or ADHD)
  • Brain concussion
  • Traumatic brain injuries (TBIs)
  • Anti-Bacterial
  • Anti-Microbial
  • Anti-Fungal
  • Tumor
  • Seasonal Affective Disorder (SAD)
  • Depression
  • Cystic Fibrosis
  • Hodgkin’s Lymphoma
  • Lupus
  • Muscular Dystrophy
  • Multiple Sclerosis
  • ALS (Amyotrophic lateral sclerosis, or Lou Gehrig's disease)
  • Gout
  • Crohn’s
  • Celiac
  • Epilepsy
  • Seizures
  • Obesity
  • Autism
  • Sexual Enhancement
  • Breast Enhancement
  • Heart disease
  • Memory Deteriorates
  • Arteriosclerosis
  • Blood Pressure/ Thrombus/ Blood Sugar
  • Aging/ Anti-Aging/ Rejuvenation
  • Metabolic Syndrome/ Lifestyle Related Disease
  • Analeptic
  • Pollinosis
  • Constipation
  • Osteoporosis
  • Atopic Dermatitis
  • Cholesterol
  • Rheumatism
  • Arthralgia
  • Mental Disease
  • Urologic Disease
  • Sedation/ Pain Relief
  • Pregnancy/ Sterility
  • Allergic
  • Menopausal Syndrome
  • Hormone Secretion
  • Immunity to Disease
  • Rash, Eczema, Itching
  • Sneezing, Cough, Cold
  • Diet, Slimming
  • Detox
  • Acne Vulgaris
  • Low Back Pain/ Stiff neck and shoulder
  • Anemia
  • Hangover Symptom
  • Muscle-Building
  • Healthy blood
  • Blood circulation/ Blood flow
  • Antioxidative effect
  • Cell regeneration
  • Cavity, Periodontal disease, Gingivitis
  • Eyesight, Hearing ability
  • Scars
  • Metabolism
  • Sleeping disorder
  • Constitutional improvement
  • Hair growth
  • Hair growth suppressing
  • Swelling
  • Snoring
  • Hallux valgus
  • Sleep apnea syndrome (SAS)
  • Sterilization
  • Effect on specific bacteria, virus
  • Fatigue recovery

Regarding Foods and Dietary Supplements, please also see the following Help Page :

Prohibited Claims for Environmental Products

To sell products that are marketed with environmental claims on Amazon, you must ensure that the environmental claims you make about your product are not misleading about the qualities or characteristics of a product. For more information, please see the MOE site (Japanese)

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