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This article applies to selling in: Japan

Set the default shipping address

In Shipping Settings, the Default shipping address provides buyers with the location you are shipping from on the Offer Listings page. You can define multiple shipping addresses, but you can only set one Default shipping address per account. The setting applies to all services and listings associated with the same seller account.

Set the Default Shipping Address


  1. Go to General Shipping Settings.
  2. Click Edit in the Default shipping address section.
  3. Select your Default shipping address from the menu.
  4. Click Save.
Note: It may take up to six hours for your new Default shipping address selection to appear.

Manage ship-from addresses


  1. Go to General Shipping Settings.
  2. Click Edit in the Default shipping address section.
  3. Click + Add a new address, or Edit next to an existing address entry.
  4. Select Country from the drop-down menu.
  5. Enter physical shipping address under Address.
  6. Enter Postal code associated with this shipping address, then click Check postal code to verify.
  7. Enter City/town, State/County/Region, Primary phone, and Email address.
  8. Click Save.

Delete a ship-from address


  1. Go to General Shipping Settings.
  2. Click Edit in the Default Shipping Address section.
  3. Click Delete next to the address you want to delete.
    Note: If you have only one ship-from address, you cannot delete it as your Default shipping address. You need to add a new address and make it your Default shipping address before deleting other address.
  4. Click Yes, delete to delete, or No, keep to cancel.
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