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This article applies to selling in: Japan

Your Info and Policies

Your Info & Policies enables you to edit the information shown on your seller profile page. Your seller profile page can be seen by business buyers when they click your seller name in the Buy Box, the Ships from and sold by line on a product detail page, or on the product’s More Buying Choices and Offer Listings pages.

To edit the information, select Your Info & Policies in the Settings menu. If you don’t see this option, you don’t have access rights for the tool. Contact your account administrator to gain access rights.

Seller logo

Add a business logo that will appear on the Other Sellers on Amazon page and on your seller profile page when your Profile Logo is not provided.


  • JPG/JPEG or GIF file
  • 120 pixels wide by 30 pixels tall
  • No animation
  • Maximum file size less than or equal to 20,000 bytes
  • Should not contain any websites or email addresses (this is considered to be redirecting sales)

Returns & refunds

Your return and refund policies, including instructions for returning items. Learn more about setting your return and refund policies.


Your policies and rates. Learn more about setting your shipping policies and rates.

Privacy policy

Include any extension that you provide to the existing Amazon website policy. This information cannot contradict Amazon policies.

Gift services

Include information about the availability of gift-wrapping or gift messaging.

Frequently asked questions

Provide answers to common questions about policies or products that are not answered on your other help pages. We recommend that you follow a standard Q&A format using the available formatting tools.

Custom Help pages

Use this page to provide additional information for your customers, such as sizing charts and other product-specific and category-specific details. Learn more about your default help pages and about custom help pages.

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