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This article applies to selling in: Japan

Automate Returns

You can update your settings to receive return request emails with links to Authorize, Close, or Reply, and you can have Amazon automatically authorize return requests. You may want to automate returns if you are away from your business for any reason.

Manage returns with email

  1. From the Orders drop-down menu select Manage Returns.
  2. Click Edit Returns Settings at the top right corner of the page.
  3. In the Return Email Setting section, check the box next to Receive return request emails with links to Authorize, Close, or Reply.

Authorize automatic returns

  1. From the Orders drop-down menu select Manage Returns.
  2. Click Edit Returns Settings at the top right corner of the page.
  3. In the Default Automated Return Rules section, choose either of the following:
    • I want Amazon to automatically authorize all requests that meet Amazon policy.
    • I want Amazon to automatically authorize all requests.
Learn more about Processing Return Requests.
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