FBA provides repackaging services, free of charge, for items in which the packaging is damaged but the item is otherwise sellable. Repackaging is automatic for eligible items.
FBA repackages your eligible customer returns so that they can be sold as new. The service applies customer return items and it is enabled as defaulted.
Each returned unit is evaluated to determine whether it can be repackaged. Repackaging can include replacing the poly bag or re-boxing the item. It can also include repackaging of branded and unbranded boxes, and poly bags.
You can change your repackaging settings at any time.
As categories are added to repackaging services, your units will automatically be included.
The FBA returns policy also applies to repackaged products. For more information, see the FBA customer returns policy help page.