Sell on Amazon Sign In
This article applies to selling in: Japan

FBA repackaging  services

FBA provides repackaging services, free of charge, for items in which the packaging is damaged but the item is otherwise sellable. Repackaging is automatic for eligible items.

Repackaging services

FBA repackages your eligible customer returns so that they can be sold as new. The service applies customer return items and it is enabled as defaulted.

Each returned unit is evaluated to determine whether it can be repackaged. Repackaging can include replacing the poly bag or re-boxing the item. It can also include repackaging of branded and unbranded boxes, and poly bags.

You can change your repackaging settings at any time.

Product eligibility

As categories are added to repackaging services, your units will automatically be included.

Repackaging-eligible categories

  • Shoes and bag
  • Apparel

Return policy for repackaged products

The FBA returns policy also applies to repackaged products. For more information, see the FBA customer returns policy help page.

Sign in to use the tool and get personalized help (desktop browser required). Sign In


Reach hundreds of millions of customers

Start selling on Amazon


© 1999-2021, Amazon.com, Inc. or its affiliates