These FBA Repackaging Service Terms and Conditions (“Terms and Conditions”) apply to the repacking services program for sellable FBA units which are returned by customers (“FBA Repackaging Program”). These Terms and Conditions supplement and are to be read in conjunction with the Amazon Services Business Solutions Agreement (“Agreement”).
Units returned by customers and received at our fulfillment centers are checked to ensure that they are in sellable condition. For a returned eligible unit that is in sellable condition but it has the packaging damaged or opened, FBA will perform re-boxing and/or poly-bag replacement. After we repackage the eligible units, they will be returned to your inventory in sellable, new condition.
Enrollment in the FBA Repackaging Program is the default setting. In your Fulfillment by Amazon Settings, you can select at any time to opt out of the program for one or more categories of products. When the customer returns an unit in one of the categories in the FBA Repackaging Program and we determine that unit is unsellable solely because of opened or damaged packaging, we will review the item and determine if it is eligible for the FBA Repackaging Program and, if so, the repackaging service to be performed.
Not all products are eligible for repackaging. The FBA Repackaging Program will evaluate each unit on a case-by-case basis to determine whether it can be repackaged at our complete discretion. Only items in new and sellable condition can be repackaged. If the product is not eligible for repackaging, the box will be marked as unsellable inventory. Amazon will not be liable for any problem arising out of this FBA Repackaging Program.
We may modify the terms and conditions that apply to the FBA Repackaging Program at any time in accordance with the Agreement.
We may terminate the FBA Repackaging Program (or your participation in the program) at any time in accordance with the Agreement.
You may change your selected categories or discontinue your participation in the FBA Repackaging Program by changing your Fulfillment by Amazon Settings. You will be removed from the program once your request has been processed.