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This article applies to selling in: Japan

Cash On Delivery for Multi-Channel Fulfillment

You can provide Cash On Delivery (COD) payment option for Multi-Channel Fulfillment orders.

How to set Cash On Delivery option for Multi-Channel Fulfillment Orders


  1. Select Manage FBA Inventory from Inventory menu in your seller account
  2. Select the products you want to include in the order
  3. In the Actions drop-down menu, click Create Fulfillment Order
  4. Enter Ship-to address, Order ID and other details, then click Continue
  5. Select COD in Optional Services
  6. Enter the product price, COD and other fees, then click Place Order
    • The COD fee is 330 JPY per order. This amount will be recorded as a Fulfillment by Amazon fee.
    • To check the areas where COD payment option is not available, please see this help page.

For COD orders with FBA multi-channel service, Amazon will reserve the amount of the order in your seller account until the collection of payment is confirmed. The reserve will be displayed in your account only when a reserve is applied. For details on the reserve amount, see this help page.

Please check here for more information on Multi-Channel Fulfillment and its associated fees.

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