이 항목이 적용되는 판매 위치: Japan
Replacements
*** Currently Amazon.co.jp does not accept free replacement for Fulfillment by Amazon. Accordingly the history of this report is not displayed. We will notify you in Seller Central when the service is ready. ***
This report shows replacements issued to customers for completed orders.
Field definitions
| Online Header | Download Header | Description |
|---|---|---|
| Date | shipment-date | Date of free replacement shipment |
| Merchant SKU | sku | Seller’s unique item identifier |
| ASIN | asin | Amazon Standard Inventory Number |
| Warehouse ID | fulfillment-center-id | Fulfilment center shipping this unit. |
| Original Warehouse ID | original-fulfillment-center-id | Original fulfilment center shipping free replaced item. |
| Quantity | quantity | Units shipped in replacement shipment. |
| Price Per Unit | item-price-per-unit | Retail value of item replaced. |
| Replacement Reason Code | replacement-reason-code | Reason for replacement: see Free Replacement Reasons section below. |
| Original Customer Order ID | original-amazon-order-id | Order ID of original shipment |
Free Replacement Reasons
| Code | Reason |
|---|---|
| 0 | Other |
| 1 | Was lost |
| 2 | Defective |
| 3 | Damaged in shipping |
| 4 | Shipped wrong item |
| 5 | Item missing from shipment |
| 6 | Lost by shipper |
| 7 | Catalog error/wrong item ordered |
| 8 | Shipped to wrong address |
| 9 | Delivery problem (correct address) |
| 10 | Damaged due to DC/FC handling |
| 11 | Shipment in cleanup: item not received |
| 12 | Policy exception/customer error |
도구를 사용하고 맞춤형 도움말을 확인하려면 로그인하십시오(데스크탑 브라우저 필요).
관련 항목
- FBA Returns
- Replacements
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