When you want to remove your inventory from an Amazon fulfillment center, you have to submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:
Not suitable for resale (unsellable inventory)
Soon to be subject to a long-term storage fee.
You can request to return or dispose of the inventory you have stored in Amazon's fulfillment centers using one of the following methods:
Removal fees are charged per item removed. For more information, go to FBA removal order fees.
Removal order restrictions
We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:
Inventory cannot be shipped outside of the country in which they are stored
If you want to ship to an address outside of the country, you can work with a third-party return provider. For more information, go to International returns providers
Inventory cannot be shipped to another fulfillment center.
Shipped to convenience stores or sales office of any carrier
Items under dangerous goods reviewing, and a part of prohibited products
Items under dangerous goods review or a part of prohibited products are not able to proceed to create Removal order. For products under review, complete a dangerous goods review to ensure a secure return. To learn more, go to FBA dangerous goods review process
Removal order packing and shipping
When you request that inventory be returned to you, it is packed at the fulfillment center and shipped to the address you specify. It may be shipped in multiple shipments and from multiple carriers if the items are located in different fulfillment centers.
Inventory that was shipped to the fulfillment center in case packs is returned as individual items and packed in boxes or pallets as appropriate to the shipment.
Any relevant product/package listed below may be sent to seller directly with delivery slip on the package box.
Square cardboard box
The outer carton size is 23.0 cm x 15.0 cm x 0.2 cm or more
Note: Returned products may contain a label with and identification number starting with "LPN". Sellers will need to remove the label with "LPN", and show the ISBN/JAN/UPC/EAN/FBA item label underneath when re-shipping the products to Amazon.
Important: If a receiver refuses to accept products returned through a removal order for his/her convenience or other reasons and the related products are sent back to the Amazon fulfillment center due to unknown shipping address, Amazon will deem the address you specified as incorrect and your property rights to the related products will be relinquished at your own will. In this case, the products may be disposed of at the sole discretion of Amazon.
Canceled removal orders
We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.
Note: Canceled units are not removed from your inventory, so no units would be added back. If you feel that the units are missing, reconcile your inventory using fulfillment reports.
If we cancel a removal order, submit another request. The reasons to cancel can be specific to the related product. If we cancel the second request, contact Selling Partner Support.
If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfillment center.
Confirm removal order delivery status