On this page, you will learn how to properly prep products that are breakable or fragile so that they are protected from breaking throughout the fulfillment process.
All breakable products or items which must be handled with extreme care fall under this category. Breaka-ble items must be packaged so that they cannot break during the normal process of receipt, storage and shipping. They should therefore be packed in a secure cardboard box that is shock proof and drop resistent. All articles which are to be sent to customers as individual items must be packed as such that they cannot be broken or damaged during transit.
Fragile Units should be packaged so they will not break and possibly create a safety hazard during storage, shipment preparation, or shipment to the customer. A fragile Unit must be packaged in either a six solid-sided box, or completely secured in bubble wrap, so the Unit is not exposed in any way.
Watch this brief video for examples of how to prep your products for shipment to and storage in Amazon fulfillment centers.
Do... | Do Not... |
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Individually wrap or box all units to prevent damage. For example, in a set of four wine glasses, each individual wine glass must be wrapped. Box fragile Units with six solid sides, so the Unit is not exposed in any way. Wrap multiple Units individually to prevent them from damaging one another within their package. |
Leave empty space in the package, which may lower the chance of passing the 80 cm drop test and the shake test. |
We recommend to conduct following packaging tests for items that are prone to breakage.
Shake test: Units must meet the following criteria when shaken upside down vigorously 15 times:
Drop test: Units can pass a 80-cm drop test onto a hard surface without breaking. A drop test consists of five drops:
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Not permitted: The Unit is exposed and unprotected. Parts can snag and break. | Permitted: The Unit is protected with bubble wrap preventing parts from snagging. |
Examples of good packaging | |
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For folder type boxes, wind the box around with paper or plastic tape, or use a sleeve to keep the base and the lid together. Cover with shrink film or place in a plastic bag for added protection. | Box with a locking part fixes the main flap in place for increased sturdiness. |
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Cover folder type box with shrink film or place in a plastic bag to prevent the box from being opened during the transport. | The item is housed and secured in a cut-out mount, not in contact with the box thus withstands an external impact. |
Recommended cushioning materials | |
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Paper | Bubble wrap |
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Foam sheets | Air pillows |