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This article applies to selling in: Japan

FBA virtual tracking FAQ

What is virtual tracking?

Virtual tracking allows Amazon to fulfill orders using identical products from different sellers. Doing so enables us to process a customer order more efficiently and expedite delivery from the fulfillment center that is closest to the buyer.

Virtual tracking traces the source of eligible products throughout the fulfillment process. Identical items from different sellers are not physically stored together in a fulfillment center. We use this process to facilitate faster delivery.

What is commingling and how does it relate to virtual tracking?

Commingling is a term that was sometimes used to refer to virtual tracking. However, virtual tracking is a more accurate term, because we trace the source of eligible products throughout the fulfillment process. Identical items from different suppliers are not stored together.

What is stickerless inventory?

Inventory that uses the manufacturer barcode instead of an Amazon barcode sticker is sometimes referred to as stickerless inventory.

Which product categories are eligible for virtual tracking?

A broad range of products are eligible for virtual tracking, and we regularly evaluate other product categories to include in the program. For more information on eligibility requirements, go to Using FBA virtual tracking.

Can I use manufacturer barcodes for expiration-dated inventory?

No. All products with an expiration date must be labeled with an Amazon barcode to be eligible for Fulfillment by Amazon. Expiration-dated inventory cannot be tracked by manufacturer barcodes. For more information, go to Expiration dates on FBA inventory.

If I am a brand owner, do I have to use Amazon barcodes to track my ineligible inventory?

As a brand owner, you must register with Amazon Brand Registry if you wish to use manufacturer barcodes to track inventory. Otherwise, if your products are not eligible to use the manufacturer barcodes, the products will require an Amazon barcode in order to be received at fulfillment centers. For more information, go to Amazon Brand Registry.

Can I change existing manufacturer barcode products to use Amazon barcodes?

You can only change your barcode settings for shipments that have not yet been created. Barcode settings cannot be changed if inventory for the item is in transit to a fulfillment center or already at a fulfillment center. Any products already in fulfillment centers must be sold through or removed by placing a removal order. To change from using the manufacturer barcode to using the Amazon barcode, you must create a new product listing. For instructions, visit How to switch from using Amazon barcodes to manufacturer barcodes.

If I want to use a manufacturer barcode to track inventory, do I need a standard product identifier?

Yes. Amazon requires a standard product identifier for every product that uses the manufacturer barcode for tracking (virtual tracking). To see which product categories require standard identifiers for major brands, go to Product ID (GTIN) requirements by category. For information on product identifiers, go to Find your product ID (GTIN).

Are my products tracked by their serial numbers?

No. Fulfillment center associates receive and ship units by scanning the barcode. Sellers are responsible for tracking any serial numbers related to the products. To learn how to fulfill your orders exclusively with your own inventory, see FBA product barcode requirements.

What if my browser unexpectedly closes when creating a listing that will use the manufacturer barcode?

If your browser closes when you are creating a new listing, your shipping plan did not update. To add the new listing in your shipping plan, click Add products when you set the quantity on the Send/replenish inventory page. For more information, see Set quantity for shipment to Amazon.

Does commingling mean Amazon stores and mixes all products together?

No. In fact, our systems are designed to track each seller's unique inventory throughout the fulfillment process, allowing us to separate identical items from different sellers in our fulfillment centers.

Could I be penalized for products sourced from a different supplier?

No. We do not deactivate listings or seller accounts based on defects with units owned by other suppliers.

See also

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