Sell on Amazon Sign In
This article applies to selling in: Japan

Send to Amazon: Print box labels

Once you have confirmed your shipment in step 2 of the Send to Amazon workflow, you can print labels for each box. Each box you send in must have a label. Make sure to apply the right label on the right box.

Watch our video for a quick overview, and see the full instructions below

Table of contents

On this page you will learn how to print and apply box labels for

  • Small Parcel shipments
  • Pallet shipments

Small parcel shipments

All boxes for small parcel delivery must have an FBA box ID label and a carrier label. To download the labels, click Print box labels in step 3 of the shipment creation workflow. For more information about labeling your boxes, go to Shipment label requirements.

If you are using an Amazon partnered carrier:

  1. Click Print box labels to generate a PDF with FBA box ID labels and carrier labels. The status of your shipment will automatically update from Working to Ready to ship.
  2. Apply the right FBA box ID and carrier label to each box.
  3. Hand off your boxes to the carrier.
Note: Amazon partnered carriers offer automatic tracking, which helps us prepare to receive your inventory when it arrives at the fulfillment center.

If you are using a non-partnered carrier, follow these steps:

  1. Click Print box labels to generate a PDF with only FBA box ID labels. The status of your shipment will change from Working to Ready to ship after you have printed box labels for the specific shipment.
  2. Apply the correct FBA box ID label and carrier label to each box.
  3. Hand off your boxes to the carrier.
  4. Provide tracking IDs for your boxes either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment Summary page.

Pallet shipments

You must put an FBA box ID label on the outside of each box so the labels will be visible when the pallet is unpacked at the fulfillment center. For more information about labeling your boxes, see Shipment label requirements.

  1. Click Print box labels to generate a PDF with a box ID label.
  2. Apply the right FBA box ID label to each box.
  3. Click Continue to carrier and pallet details.

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

Frequently asked questions

How do I let Amazon know that my shipment is on its way?

The Mark as shipped button has been removed because we now use tracking information to accurately update your shipment status. If you are not using an Amazon partnered carrier, provide tracking information for your shipments in either the final Tracking details step of the Send to Amazon workflow or the Track shipment tab in the Shipment summary page. After you've entered valid tracking information, the status of your shipment will change to Shipped.

If you are using an Amazon partnered carrier, we'll track and change the status of the shipment automatically for you.

The status of your shipment will show as Shipped on the Shipping Queue and the Shipment summary page.

How do I see the ship-from address?

In step 2 or step 3 of the workflow, you can see the ship-from address that you selected during step 1 in the step 1 header. You won’t be able to change this address after you confirm a shipment in step 2 of the workflow.

Important: Amazon requires an accurate ship-from address to ensure proper placement of your inventory and the accuracy of shipping charges.

How do I print box labels?

Once you accept shipping charges in step 2, you will be able to download FBA box ID labels for each box in your shipment and print them out.

Note: Every box sent to Amazon must have an FBA box ID label. For more information, see Shipment label requirements.

How do I access tracking and reconciliation information for a shipment?

Once you have handed over your boxes to the carrier, you can track receipt of your inventory and find reconciliation information on the Shipment summary page by clicking the Track shipment links at the bottom of the Send to Amazon page.

Can I start a new shipment without handing over my current shipment to the carrier?

Yes, you can start a new Send to Amazon workflow without handing over your current shipment to the carrier. Once you’ve handed off your previous shipments to the carrier, you can access them from the Shipping Queue. You can provide the shipment tracking information in the Send to Amazon workflow or on the Tracking events tab of the Shipment summary page.

Earlier I was using Carrier Central for raising appointment requests, do I have to stop using Carrier Central?

Yes, for all fulfillment centers (excluding Heavy & Bulky) you can now directly schedule appointment using the Book FC appointment in Seller Central. You are no longer required to raise appointment requests through Carrier Central after you have scheduled an appointment through Seller Central.

How can I access workflow details from previously created shipments?

You can get information about all confirmed shipments from your Shipping Queue and search for them using the shipment ID. Clicking on a shipment from the Shipping Queue will take you to the Shipment Summary page. There you can track your shipment, see shipment contents, and reconcile inventory.

Sign in to use the tool and get personalized help (desktop browser required). Sign In


Reach hundreds of millions of customers

Start selling on Amazon


© 1999-2022, Amazon.com, Inc. or its affiliates