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This article applies to selling in: Japan

Send to Amazon: Choose inventory to send

This page provides information about the first step to create a shipment with Send to Amazon, Choose inventory to send, including how to set up your workflow, add inventory that you want to send to fulfillment centers, and create case pack templates.

You can add inventory to a workflow by either selecting from a list of your available Fulfillment by Amazon (FBA) SKUs or by uploading SKUs in bulk using a template.

Set up your workflow


  1. Select your Ship from address. This is the address from which you’ll send your inventory. By default, this will show the last address from which you shipped. You can change this address by clicking on Ship from another address.
    Note: Amazon requires an accurate ship-from address to ensure proper placement of your inventory and the accuracy of shipping charges. You can change this address until you confirm shipping in step 2 of the workflow.
  2. Select the Marketplace destination. This is the Amazon marketplace to which your inventory will be sent.
    Note: The marketplace will either be preselected based on your Seller Central website or you will need to select the marketplace from the drop down. If the marketplace that you want to ship to doesn’t appear in the drop down, please check if you have logged into the Seller Central website for that specific marketplace.

Add inventory by selecting from a list

To add inventory to your workflow from a list of available FBA SKUs, choose Select from list as your SKU selection method. You can add inventory as single-SKU boxes (also called case packs) or as individual units.

Add single SKU boxes to a workflow.

Single SKU boxes or case packs are shipping boxes received by Amazon, that contain one or more units of the same SKU. If the contents, weights and dimensions for your single-SKU boxes don’t change frequently, we recommend you to create case pack templates for those SKUs

Case-pack templates let you save information about how your SKUs are packed, prepped, and labeled. Once you have created, you can reuse it for future shipments, saving you time to replenish inventory. You can have up to three case pack templates per SKU in Send to Amazon. You can edit the template by clicking on the Edit icon in the packing detail column.

Tip: Skip this step if you either pack mixed SKUs in a box or if your packing details change frequently.

Create case pack template

Here's how to create a case pack template:


  1. Select the packing detail dropdown and click Create new case-pack templatefor the SKU you want to work on.
  2. Enter the following information into the template.
    • Packing template name: Name the template so you can tell it apart from others you may create for the same SKU
    • Units per box: The number of sellable units in each shipping box. A sellable unit is the item that a customer can buy. For example, a pack of 10 pens sold together is 1 sellable Unit.
    • Box dimensions: The outside dimensions of the shipping box.
    • Box weight: The total weight of a packed shipping box, including dunnage
    • Prep category: The packaging and prep requirements for your SKU
    • Who preps units (if required): Choose Seller if your units will be prepped before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Prep Service.
    • Who labels units (if required): Choose Seller if your units will be labelled before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked using a manufacturer barcode.
  3. Click Save.
    Important: Failure to provide accurate box content information may result in blocking of future shipments. Accurate box weight and dimensions are required for all shipments. For more information, go to Shipping and routing requirements.

    Once you have created a case pack template for a SKU, choose the quantity of each SKU that you want to send to Amazon

  4. With the correct case pack template selected under packing details, enter the Number of boxes of the SKU to send.
  5. If an expiration date is required for your product, you will be prompted to enter it. For more information, go to Date- and temperature-sensitive products
  6. Click Ready to send.

Add individual units to a workflow

If you are either shipping

  • mixed SKU boxes, i.e. boxes that contain more than one SKU
  • single-SKU boxes that change shipment to shipment

follow the steps below:


  1. Select Individual units in the packing details column for the SKU you want to work on.
  2. Enter the following information into the template:
    • Prep category: packaging and prep requirements for your SKU
    • Who preps units (if required): Choose Seller if your units will be prepped before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Prep Service.
    • Who labels units (if required): Choose Seller if your units will be labelled before they arrive at the fulfillment center. Choose Amazon to opt in to the FBA Label Service. Labeling with an Amazon barcode may not be required if your inventory is tracked using a manufacturer barcode.
  3. Click Save.

    When done, choose the number of units of each SKU that you want to send to Amazon.

  4. With Individual units selected under packing details, enter the Number of units of the SKU to send.
  5. If an expiration date is required for your product, you will be prompted to enter it. For more information go to Date- and temperature-sensitive products
  6. Click Ready to pack.
    Note: If you are shipping multiple SKUs in a box, you’ll notice a new step in the workflow, Step 1b – Pack individual units where you’ll be prompted to provide box content information for these SKUs.

Add inventory in bulk using a template file

To add inventory to a workflow in bulk using a template, choose File upload as your SKU selection method.

To create and upload the file, follow the steps below.

Generate and download the template

1. Choose optional columns to add to your template:

  • Choose Case pack information if one or more of your SKUs will be packed in single-SKU shipping boxes. You can enter box contents, weights, and dimensions in the template so that you won't need to re-enter this information during the workflow. We'll use this information to determine the destination fulfillment center for your shipment.
  • Choose Expiration date if one or more of your SKUs require an expiration date. You can enter the expiration date information for your inventory in the Excel template.

2. Click Generate and download file.

List your SKUs in the spreadsheet

The downloaded template has tabs with instructions, data definitions, examples, and a blank spreadsheet to create your workflow.

  1. Review the instructions and data definitions.
  2. Fill out the spreadsheet and list your SKUs in the Create workflow – template tab. Individual units and case-packed SKUs can be listed together in the Create workflow – template tab. The spreadsheet will include the optional columns that you selected when you generated the template.

Upload your completed file


  1. After you have filled out all of the required information, choose one of the following save options:
    • Save the entire spreadsheet in .xlsx format.

      Do not rename the tabs or change the structure of the cells in the spreadsheet.

    • Save the Create workflow – template tab in .txt format.

      Do not change the structure of the cells in the tab.

  2. Click Upload completed file and select your file.

    This can take a few minutes depending on file size. Don’t refresh or leave the page while the upload is in progress.

Note: If the information is accurate, the SKUs ready to send tab opens for you to review all the SKUs. If there are errors, they will appear in the SKUs requiring attention tab. You must either resolve the error or remove the SKU from the workflow before you can proceed to the next step.

Label your units

FBA uses barcodes to identify and track inventory throughout the fulfillment process. Each item you send to an Amazon fulfillment center requires a barcode. For more information, go to Product Label Requirements.

If your SKU requires Amazon barcodes (FNSKU label) labeling and you selected Seller as the labeling own, click Print SKU labels in the Information/action column to print and apply your unit labels.

You can also print your unit labels from the View contents, within each shipment card in Step 2-5 of the workflow.

Note: You can ship both single-SKU boxes created with case pack templates and mixed SKU boxes in the same Send to Amazon workflow.

Confirm and continue to next step

After adding all the inventory that you want to send, you can review all the SKUs by clicking on the SKUs ready to send tab. After verifying pack, prep and labeling details, proceed to the next step by clicking on Confirm and Continue.

Frequently asked questions

What are the “All FBA SKUs” and “SKUs ready to send” tabs?

All FBA SKUs displays all of your SKUs that have been converted to Fulfilled by Amazon for the marketplace destination that you've selected. SKUs ready to send lets you review only the SKUs that you’ve selected to send to a fulfillment center.

How do I edit or delete a case pack template?

To edit a case pack template, select the template in the packing detail column and click the edit icon next to it. This will open the template in edit mode. Be sure to save any changes you make to the template by clicking Save. Click delete case pack template if you want to delete it.

How many case pack templates can I create per SKU?

You can create a maximum of three case pack templates per SKU. If you would like to create more templates per SKU, share your feedback by clicking on the Your feedback is important link on the Send to Amazon page.

What if I have a partial box in addition to a few full boxes to ship?

Currently, for each shipment you create in Send to Amazon, you can only use one packing template per SKU. We are working to enable shipments with more than one case pack configuration per SKU.Until then, use Individual units as your packing detail if you are shipping more than one packing configuration per SKU.

What are box dimensions and weights?

In the case pack template, the box dimensions and weight fields correspond to the box you’ll hand off to your carrier. Dimensions are the outside dimensions of the box, and the weight is the total weight of the packed shipping box, including dunnage.

Important: Box weight and dimension policies are strictly enforced. Sending overweight or oversize boxes to the fulfillment center may lead to blocking of future shipments. For more information, see Shipping and routing requirements.

What is prep and labeling?

For each case pack template, we need to know whether you or Amazon will prep and label individual units. If prep instructions are known for your SKU, they will be displayed in the template. If they are not known, select them when you create the template. For more information, see Packaging and prep requirements.

If your SKU is eligible to ship with a manufacturer barcode, you may not have to label individual items. Learn more about using a manufacturer barcode to track inventory.

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