Sell on Amazon Sign in
This article applies to selling in: Japan

FBA Export

Note: Any Fulfillment by Amazon (FBA)-related information on this page applies to sellers who sell internationally on the Amazon.co.jp site.

At no extra charge, the FBA Export program helps you expand your business to 67 countries and regions:

  • International customers from 67 countries and regions can visit your home marketplace and shop for products that are eligible for FBA Export.
  • Amazon generates a report that helps you identify which of your products are are eligible for FBA Export, fulfills your international orders, handles customs clearance, and ships your product to the international buyer’s address.
  • International buyers pay international shipping costs, import duty, customs duty and any other fees. There is no extra cost to you to fulfill FBA export orders.
  • You can exclude products and you can exclude countries from FBA Export.
  • Amazon’s return policies are used to determine whether a unit fulfilled through FBA Export is eligible to be returned.
  • You use product listings in your Seller Central account to sell FBA Export-eligible products to international customers shopping on Amazon.co.jp. Seller pay no additional fees to use FBA export.

Note: For using FBA Export, please make sure that all export-eligible products can be lawfully exported from Japan without any license or other authorization, and they can be lawfully imported into, and comply with all applicable laws of, any eligible country.

FBA Export enrollment

To check your FBA Export enrollment status, click Fulfillment by Amazon in the Settings drop-down menu in Seller Central and go to the Export Settings group.

You can enable or disable FBA Export in Export Settingsat any time.

By using FBA Export, you authorize Amazon to sign a commercial invoice on your behalf for each FBA Export shipment and authorize customs agent and other third parties to execute additional documents necessary for the export of your merchandise.

Exclude countries or products from FBA Export shipments

You can change the FBA Export settings to meet your business needs by excluding countries, excluding products, or excluding some products from some countries.

To exclude countries:

  1. In the Settings drop-down menu, click Fulfillment by Amazon.
  2. Go to Export Settings and click Edit.
  3. In the Shipping restrictions section, click Edit, select the countries you want to exclude, and click Save.

To exclude individual products from some or all countries:

  1. In the Settings drop-down menu, click Fulfillment by Amazon.
  2. Go to Export Settings and click Edit.
  3. Click Exclude products.
  4. Download the FBA Export exclusion file and follow the instructions in the file to exclude individual products from a country or region.

    You can exclude up to 1 million non-media products through file upload.

    You can edit, add, or remove products from the FBA Export exclusion list at any time.

FBA Export-eligible Products

For a list of products from your FBA inventory that are eligible for FBA Export, go to the Reports tab, click Fulfillment, and under Inventory click Show more to access the Exportable Inventory report. You can check the list at any time, even if you have FBA Export disabled. We update this report periodically, so if you have no FBA Export-eligible products now, check again later.

Products may not be eligible for FBA Export for a variety of reasons including:

  • Export restrictions: For certain classes of products, the shipment of goods internationally is restricted due to the Japan Export Control Order and other Japanese regulations. For example, the JP government prohibits export of military products as a matter of national security. In addition, the following types of products are generally restricted for export:
    • Weapons
    • Specific items that can be used for weapons development, etc.
    • Items subject to plant quarantine, such as plants, seeds, and soil
    • Items subject to animal quarantine, such as livestock products using animals and live animals
    • Items regulated under international treaties such as Washington Convention, etc.
  • Import restrictions: Although a source country may allow exports of an item, destination countries have their own policies regarding what may be imported. The policies vary by country. To avoid delays, customs clearance issues, and poor customer experience, Amazon generally restricts international shipment of the following types of products (this is assessed on a country-by-country basis):
    • Alcohol
    • Weapons, weapon components, and weapon accessories, including defense sprays; BB, airsoft and paintball guns and parts; scopes; holsters; and carrying cases
    • Chemicals including pesticides, fertilizers, insecticides, industrial and automotive chemicals, and certain cleaners
    • Food, medicines, and supplements, including pet food and pet supplements
    • Medical devices including diagnostic kits, medical alert devices, and sex determination kits
    • Drug paraphernalia
    • Adult products
    • Alcohol brewing equipment
    • Baby walkers, baby self-feeding devices, and car seats
    • Cryptographic electronic equipment
    • Gambling-related items and paraphernalia
    • Imitation currency
  • Transportation and logistics restrictions: Certain restrictions are based on logistics or transportation limitations. For example, products that exceed a certain size and weight are excluded from the exports program. Transportation restrictions include:
    • Heavy or bulky items such as mattresses or beds
    • Dangerous goods
    • Large or standalone lithium ion batteries
    • Used oil, such as cooking oil or motor oil
  • ASINs not yet processed: These are items awaiting review to determine if they are eligible for FBA Export. We process new ASINs for eligibility once a month. Please ensure that your product has either a full product description or bullet point so it can be processed in the next cycle.

For more information see the Dangerous goods identification guide and FBA Product restriction.

FBA Export and product distribution agreements

If you have concerns that distribution agreement may limit where your products can be sold overseas, you can opt out of FBA Export, restrict shipments to certain countries or regions, or exclude specific products from the program. You can do this at any time and for any reason.

Sales reports for international orders

To see a sales report for your FBA exports, go to the Reports tab, click Fulfillment, and in the left panel under Sales, click Amazon Fulfilled Shipments. You can see your FBA Export international orders by filtering the ship-to destination country.

For API Sellers, the enumeration value is _GET_AMAZON_FULFILLED_SHIPMENTS_DATA_.

FBA Export and international orders are not supported by Multi-Channel Fulfillment.

International returns for FBA Export

With FBA Export, Amazon provides fulfillment and customer service for your orders, including processing buyer returns. Amazon uses Amazon’s return policies to determine whether a unit is eligible to be returned. However, to ensure a good buyer experience, Amazon will make case-by-case exceptions and accept returns for units fulfilled through FBA that may be past the stated return time frame.

When a buyer returns a product, the standard Amazon returns policy will be followed. If the returned product is received in sellable condition, it will be returned to the original seller’s inventory. If the returned product is not in sellable condition, Amazon will determine who is at fault (Amazon or the buyer) and make reimbursement according to the FBA lost and damaged inventory reimbursement policy.

The buyer must pay the return shipping costs if there is no product defect. If there is a product defect, the buyer pays and ships the product back to Amazon’s warehouse. Amazon will compensate the buyer for the actual return shipping cost when the parcel is received.

For more information, see FBA customer returns policy.

See Export Regions Eligible for International Shipping for countries and territories supported by FBA Export.

Tax

Export transaction is subject to exemption from consumption tax under Japanese consumption tax law and thus zero percent consumption tax rate is applied to your export sales. You are the seller of record for the product shipped to outside Japan using the FBA Export program, and thus the exemption of consumption tax is applicable to your sales, not to Amazon. For this exemption from consumption tax, following the requirement from the Japanese tax authority, it is required to generate the list of transactions to which consumption tax exemption will not be applied (“Transaction List” hereafter). The Transaction List will be generated automatically based on Amazon Fulfilled Shipments report. Please make sure to check the Amazon Fulfilled Shipments report on a timely basis, and please contact Technical Support if you have any questions within 5 business days after the end of the month in which the relevant transaction is made.

In order to obtain the export permit for your shipment through FBA Export program, please contact Technical Support. We will provide you with the export permit generally within 10 business days after your contact.

Sign in to use the tool and get personalized help (desktop browser required). Sign in


Was this article helpful?
Thank you for your feedback
How can we improve this help page? Note: This form doesn’t create a support case. Please specify what you think is wrong with the content itself.
1000
What was helpful?
1000
Thanks again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach Hundreds of Millions of Customers

Start Selling On Amazon


© 1999-2019, Amazon.com, Inc. or its affiliates