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This article applies to selling in: Japan

Two-Day Shipping eligibility revocation

If you offer Next-Day Delivery as one of your shipping options, you must continue to meet all of the eligibility requirements.

If your performance metrics fall below the established thresholds, your eligibility may be revoked. Next-Day Delivery will be disabled on your offers, and your status will change to Not eligible on the Premium Shipping Eligibility tool. You will be unable to offer Next-Day Delivery as a shipping option for a minimum of 7 days and maximum of 30 days.

There are various reasons your status might show Not eligible in the tool. Please visit Next-Day Delivery for more information.

If your eligibility to offer Next-Day Delivery has previously been revoked and you continue to fail to meet the Requirements for Next-Day Delivery for a trailing 90 days, you may be removed from Premium Shipping options until you provide us with a Plan of Action to improve your performance. In such a case, your status will change to Restricted in the Premium Shipping Eligibility tool. For more information about the plan of action process, see Restore Next-Day Shipping Eligibility and Submit a Plan of Action for Premium Shipping Options.

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