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This article applies to selling in: Japan

Remove inventory (overview)

When you want to remove your inventory from an Amazon fulfillment center, you must submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:

  • Slow-moving
  • Not suitable for resale (unsellable inventory)
  • Soon to be subject to a long-term storage fee.

You can request to return or dispose of the inventory you have stored in Amazon's fulfillment centers using one of the following methods:

Removal fees are charged per item removed. For more information, go to FBA removal order fees.

Removal order restrictions

We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

  • Inventory cannot be shipped outside of the country in which they are stored
    Tip: If you want to ship to an address outside of the country, you can work with a third-party return provider. For more information, go to International returns providers.
  • Inventory cannot be shipped to another fulfillment center.
  • Shipped to convenience stores or sales office of any carrier
  • Items under dangerous goods reviewing, and a part of prohibited products
Important: Items under dangerous goods review or a part of prohibited products are not able to proceed to create Removal order. For products under review, complete a dangerous goods review to ensure a secure return. To learn more, go to FBA dangerous goods review process

Removal order packing and shipping

When you request that inventory be returned to you, it is packed at the fulfillment center and shipped to the address you specify. You may receive multiple deliveries from multiple carriers if the items are stored at different fulfillment centers.

Inventory that was shipped to the fulfillment center in case packs is returned as individual items in boxes or on pallets.

Note: Any relevant product/package listed below may be sent to seller directly with delivery slip on the package box.
  • Square cardboard box
  • The outer carton size is 23.0 cm x 15.0 cm x 0.2 cm or more
Note: Returned products may contain a label with and identification number starting with "LPN". Sellers will need to remove the label with "LPN", and show the ISBN/JAN/UPC/EAN/FBA item label underneath when re-shipping the products to Amazon.
Important: If a receiver refuses to accept products returned through a removal order for his/her convenience or other reasons and the related products are sent back to the Amazon fulfillment center due to unknown shipping address, Amazon will deem the address you specified as incorrect and your property rights to the related products will be relinquished at your own will. In this case, the products may be disposed of at the sole discretion of Amazon.

Removal order cancellation

We may cancel a removal order if the inventory isn't available for removal. For example, it may be part of a pending customer order.

Note: Canceled units are not removed from your inventory, so no units would be added back. If you feel that the units are missing, reconcile your inventory using fulfillment reports.

If we cancel a removal order, submit another request. The reasons to cancel can be specific to the related product. If we cancel the second request, contact Selling Partner Support.

If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfillment center.

Confirm removal order delivery status

To confirm your create removal order delivery status, see Confirm removal order delivery status section in Remove inventory from a fulfillment center.

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