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This article applies to selling in: Japan

Shipping and routing requirements

Note: On September 1, 2020, Amazon will transfer some products from the Baby & Maternity category to the Clothing & Accessories category to make it easier for customers to find products on the Amazon site. Learn more.
Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for preparation or for noncompliance at the fulfillment center. Please share these requirements with your carrier or vendor to ensure that they fully understand these requirements.

The following requirements apply to all boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than truckload (LTL), or full truckload (FTL) shipping.

Box dimensions

Boxes containing multiple standard-size items must not exceed 50cm x 60cm x 50cm.

Also box must be more than 18.1cm ×10.0cm ×2.5cm and heavier than 0.15 kg.

Box weight

  • Boxes must not exceed the standard weight limit of 40 kg.
  • Individual items weighing between 15 and 30 kg must be marked as Heavy Package (viewable from both the top and sides of each heavy-weight container).

Approved boxes

The following are approved standard boxes:

  • Regular slotted carton (RSC)
  • B flute
  • ECT-32 (edge crush test)
  • 200BH (burst strength)

Do not:

  • Use point-of-sale containers or pallet-sized boxes (also known as gaylords)
  • Bundle boxes using bags, tape, elastic, or extra straps

If you are reusing boxes, remove or cover any existing shipping labels or other barcodes.

For information about product packaging and shipment preparation, see Packaging and Prep Requirements and Small Parcel Delivery Requirements.

Approved dunnage

  • Air pillows
  • Full sheets of paper
  • Polythene rolls
  • Newspaper
  • Thermocol sheets

Unapproved dunnage

  • Shredded paper
  • Thermocol chips
  • All types of packing peanuts, including those made of biodegradable material or corn starch
  • Crinkle wrap

Additional requirements

All products require a scannable barcode. For more information, see FBA product barcode requirements.

Each box in a shipment requires an Amazon shipment label in addition to the carrier label. For more information, see Shipment label requirements.

Additional requirements apply based on the shipping method you use:

In addition, boxes and box contents must be packaged in such a way that the contents arrive safely and intact at the fulfillment center. For more information, see Packaging and prep requirements.

Refused shipments

Some common issues that may result in the refusal of inventory at the fulfillment center include shipments that are larger than expected, damaged, or sent to the wrong fulfillment center. Such shipments may be rejected at the dock and returned to you at your expense. Merchant Damage refers to any inventory that is delivered to an Amazon fulfillment center in an unsellable condition. Shipments considered Merchant Damage or Defective incur a return freight charge.

You cannot refuse or return shipments that are returned to you without first contacting Amazon. Shipments that you refuse or return without first contacting Amazon may be again refused and any costs incurred will be at your expense.

Shipping directly to a fulfillment center from a distributor

Make sure your distributer has the correct Amazon shipment labels for your shipment. You can grant limited access to your seller account to access labels. For more information, see Set user permissions.

In addition, your distributor must adhere to all Amazon shipment requirements.

Delivery method

When you select a carrier, verify that the delivery confirmation system can be used.

Note: Amazon does not allow general public deliveries. Only professional carriers are allowed to make deliveries to Amazon fulfillment centers.

Examples of unacceptable carriers and mode of delivery (Please take it as just a reference):

Carrier Service
Japan Post Letter Pack Light (Letter Pack Plus is acceptable)
Japan Post Clickpost
Japan Post Yu-mail
Yamato Transport Neko pos, Kuroneko DM express
Sagawa Transport Hikyaku Mail Express

Scheduling delivery appointments

Delivery to Amazon fulfillment centers without hiring a courier company is prohibited. A truck size of 2 tons or above is recommended. You must schedule a delivery appointment in advance if you are using a non-registered carrier company or chartered vehicle. To schedule a delivery appointment, see the Carrier Central. When you schedule a new appointment, type in ‘FBA’ in front your name for faster processing time.

Registered carriers in Japan are: Yamato Transport Co., Ltd, Sagawa Express Co., Ltd, Nippon Express, Japan Post Co., Ltd, Fukuyama Transporting Co., Ltd, Seino Transportation Co., Ltd, Meitetsu Unyu Co., Ltd, Toll Express Japan, Katolec, Ecohai, SBS Sokuhaisupport, Seino Super Express, and Tonami Transportation. If you use a registered carrier, they will make a delivery appointment on your behalf, therefore, your products may not arrive at the Amazon fulfillment center on the day you specified. For inquiries, please check Carrier Central Instruction Manual (Japanese).

More information is contained in the documents below.

For pallet shipments, see Pallet Requirements.

Shipping your products from foreign countries

Amazon cannot serve as an importer of record for your goods. Make sure to list your importer on your Air Way Bill and Invoice before shipping your package to Amazon Japan's Fulfillment Center.

For more details, see: Manual and sample for how to list your Air Way Bill and Invoice(English).

Please note that any type of shipment method that does not allow you to designate a third party as an importer cannot be accepted (including EMS). Listing third party as an importer is required in order to ship from foreign countries to Amazon Japan's Fulfillment Center.

Ship-to information

The destination fulfillment center will be selected based on customer demands and inventory volume in order to maintain balance across Amazon fulfillment centers in Japan. The destination fulfillment center may change every time a shipment is created based on the product size tier of inventory placement below, which is different from the size tier of FBA fees.

Product size tier of Inventory placement

Maximum weights and dimensions for packaged items
Product size tier Weight Longest side Median side Shortest side Dimension
Small/standard 9kg 45cm 35cm 20cm 100cm
Large 40kg* 95cm 70cm 51cm 216cm
Super Large 50kg n/a n/a n/a 260cm
Note: Temporarily, product weighing over 25kg is defined as 'Super Large'.
Product size tier of Inventory placement Ship from
All areas (include outside of Japan)
Non Fashion (Small/Standard) Odawara (FSZ1) Kawasaki (HND6) Tosu (HSG1) Sakai (KIX1) Ibaraki (KIX3) Kyotanabe (KIX5) Tajimi (NGO2)

Ichikawa (NRT1) Nagareyama (QCB1) Ami (TPX1) Kawaguchi (TYO1) Fuchu (TYO3) Ome (TYO4) Sakado (TYO6) *3 Ageo (TYO7)
Isehara SC* (XHD1) Higashiosaka SC* (XKX2)

Non Fashion (Large) Kawajima (HND3) Tosu (HSG1) Daito (KIX2) Yachiyo (NRT2) Yoshimi (TPF2) Takatsuki (TPF3) Inazawa (TPF4)

Inzai (TPF6) Narashino (TPF9) Noda (TPFA) Isehara (TPFB) Toda(TPFC) Yawata (TPFD) Inzai (TPX2)

Non Fashion (Super Large) Kashiwa (VJNA) Higashinada (VJNB) Kadoma (VJNC) Tachikawa (VJND) Hiratsuka (VJNE)

Non Fashion (Dangerous Goods (Inflammable Liquids) *1 Odawara (FSZ1) Sayama (HND2) Koga (TPZ1) Kobe (TPZ2) Kazo (TPZ3) Nakadai (TPZ4)

Non Fashion (Meltable Inventory) *2 Kashiwa (VJGT) Suminoe (VJWB)

Fashion (All size) Fujiidera (KIX4) Kawagoe (NRT5) Kuki (TYO2)

The above chart indicates the type and size of products each fulfillment center accepts. Shipments that include both small/standard size and oversize products will be divided based on product size.

*The Sort Center (SC) specifically focuses on receiving shipments to make the inbound process more efficient. Once the receiving process is completed at the SC, we will transfer your products to the FC.

Note:

*1: Please check the FBA rules for Dangerous Goods at the Seller University before shipment.

*2: Kashiwa (VJGT) and Suminoe (VJWB) are the fulfillment center only for the summer season and cannot use in the winter season. For more details, please check Meltable FBA inventory.

*3: Please note that certain products—including those in the Apparel, Jewelry, Shoes, and Watch categories, as well as products with special prep or handling requirements (such as flammable or hazardous materials)—may still need to be shipped to other fulfillment centers.

Amazon Fulfillment Center (FC) Information

Name Code Name Address Safety rule
Amazon Odawara FSZ1 4-5-1 Ogicho Odawara-shi, Kanagawa, 250-8560 FSZ1*6
Amazon Sayama HND2 915 Aoyagi Sayama-shi, Saitama, 350-1301 HND2*6
Amazon Kawajima HND3 2F 2-1-1 Kawajima Kawajimamachi Hiki-gun, Saitama, 350-0195 HND3*6
Amazon Kawasaki HND6 3-14-1 Amazon HND6 Kitamigata Takatsu Kawasaki-shi Kanagawa, 213-8516 HND6*6
Amazon Kawasaki HND9 3-14-1 Amazon HND9 Kitamigata Takatsu Kawasaki-shi Kanagawa, 213-8517 HND9*6
Amazon Tosu HSG1 3-1-3 Yayoigaoka Tosu-shi, Saga, 841-8505 HSG1*6
Amazon Sakai KIX1 138-7 Chikkouyawatamachi Sakai-ku Sakai-shi, Osaka, 590-8589 KIX1*6
Amazon Daito KIX2 2-1-1 Midorigaoka Daito-shi, Osaka, 574-8531 KIX2*6
Amazon Ibaraki KIX3 2-1 Amazon KIX3 Matsushitacho Ibaraki-shi, Osaka, 567-8507 KIX3*6
Amazon Fujiidera KIX4 4-435 Tsudou, Fujiidera-shi, Osaka, 583-8533 KIX4*6
Amazon Kyotanabe KIX5 1 Amazon KIX5 Matsuimiyata Kyotanabe-shi, Kyoto, 610-0397 KIX5*6
Amazon Tajimi NGO2 10-6 Asahigaoka, Tajimi-shi, Gifu, 507-8585 NGO2*6
Amazon Ichikawa NRT1 2-13-1 Shiohama Ichikawa-shi, Chiba, 272-0193 NRT1*6
Amazon Yachiyo NRT2 2036 Kamitakano, Yachiyo-shi, Chiba, 276-8525 NRT2*6
Amazon Kawagoe NRT5 1-10-15 Minamidai Kawagoe-shi, Saitama, 350-1182 NRT5*6
Amazon Nagareyama QCB1 1603-1 Waseda, Nishifukai-aza, Nagareyama-shi, Chiba, 270-0196 QCB1*6
Amazon Yoshimi TPF2 480 Amazon TPF2 Nishiyoshimi, Yoshimi-chou, Hiki-gun,Saitama, 355-0194 TPF2
Amazon Takatsuki TPF3 1-52-2 Amazon TPF3 Shibocho Takatsuki, Osaka, 569-0823 TPF3
Amazon Inazawa TPF4 2-1 Amazon TPF4 Okudaosawa-chou, Inazawa-shi, Aichi, 492-8224 TPF4
Amazon Inzai TPF6 2-4-3 Amazon TPF6 Matsuzakidai Inzai, Chiba, 270-1380 TPF6
Amazon Narashino TPF9 Landport Narashino 2F 2-7 3chome Akanehama Narashino-shi, Chiba, 275-0024 TPF9
Amazon Noda TPFA 3078-2 Nakazatojikoujyouji Noda-shi, Chiba, 270-0237 TPFA
Amazon Isehara TPFB 100 Ishida Isehara-shi, Kanagawa, 259-1116 TPFB
Amazon Toda TPFC ESR Toda, 4-3-76 Niizominami Toda-shi Saitama, 335-0026 TPFC
Amazon Yawata TPFD 1-1 Yawatakaitori, Yawata-shi, Kyoto 614-8302 TPFD
Amazon Ami TPX1 DPL Tsukuba Ami I-B 6-21-1 Amimachi Yoshiwara Inashiki-gun Ibaraki, 300-1161 TPX1 *4
Amazon Inzai TPX2 Amazon TPX2, 2-4-3 Matsuzakidai Inzai, Chiba, 270-1380 TPX2*7
Amazon Koga TPZ1 8-14 Kitatone, Koga-shi, Ibaraki, 306-0902 TPZ1
Amazon Kobe TPZ2 1-3-5 Murotani, Nishi-ku, Kobe-shi, Hyogo, 651-2241 TPZ2
Amazon Kazo TPZ3 Kazo PD Center 7 Nakanome, Kazo-shi, Saitama, 347-0124 TPZ3
Amazon Nakadai TPZ4 LogiPlace-D Kawagoe 3-5-1-26 Nakadaiminami, Kawagoe-shi, Saitama, 350-1150 TPZ4
Amazon Kawaguchi TYO1 5-14-35 Amazon TYO1 Ryoke Kawaguchi-shi, Saitama, 332-8503 TYO1*6
Amazon Kuki TYO2 1000-1 Sajiki Kamikiyoku Kuki-shi, Saitama, 346-8511 TYO2*6
Amazon Fuchu TYO3 5-23-62 Yotsuya Fuchu-shi, Tokyo, 183-8570 TYO3*6
Amazon Ome TYO4 2-9-14 Suehiro-cho, Ome-shi, Tyoko, 198-8501 TYO4*6
Amazon Sakado TYO6 1-2-1 Sakadoshi Nishi inter, Saitama, 350-0282 TYO6*6
Amazon Ageo TYO7 85 MCUD Ageo Azamaetani, Ohazatsutsumisaki, Ageo-shi, Saitma, 362-8508 TYO7*6
Amazon Kashiwa VJGT 1823 Amazon VJNA Fujigaya Kashiwa-shi, Chiba, 277-0931 VJGT *5
Amazon Kashiwa VJNA 1823 Amazon VJNA Fujigaya Kashiwa-shi, Chiba, 277-0931 VJNA
Amazon Higashinada VJNB Amazon VJNB, Goodman Kobe 3F, 65 Fukaehamamachi, Higashinada-ku, Kobe-shi, Hyogo, 658-0023 VJNB
Amazon Kadoma VJNC 5-18 1F Higashidacyo Kadoma-shi, Osaka, 571-0034 VJNC
Amazon Tachikawa VJND 935 izumi Tachikawa-shi, Tokyo, 190-0015 VJND
Amazon Hiratsuka VJNE D Project Hiratsuka, 455-1 Ookami, Hiratsuka, Kanagawa, 254-0012 VJNE
Amazon Suminoe VJWB 5-2-10 Nankohigashi, Suminoe-ku, Osaka-shi, Osaka, 559-0031 VJWB
Amazon Isehara SC XHD1 100 MFLP AtsugiⅡ 1F, Ishida Isehara-shi, Kanagawa, 259-1116 XHD1
Amazon Higashiosaka SC XKX2 3-2-61 NISSAY Logistics Center Higashi-Osaka 1F, Minowa, Higashi-Osaka-shi, Osaka, 578-0914 XKX2
Note:

*4: TPX1 handles Small/Standard products that inventory are transferred from other fulfillment centers. There is no direct inbound to TPX1.

*5: The safety rule in VJGT is same as VJNA.

*6: Please check the common safety rule as well as the one of each fulfillment center.

* Individual postal codes for the business establishment are used. These codes do not necessarily correspond to the zip code of the area.

Acknowledgement for Huawei items

You acknowledge that the US Department of Commerce Bureau of Industry and Security has restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are responsible for complying with these restrictions, as updated from time to time, in relation to any products, software, or technology ("items") that you receive from Amazon or its affiliates. This includes ensuring that you do not remove, transfer, or accept any items, including inventory, that are subject to these restrictions from Amazon or its fulfillment centers if you are a Huawei Listed Entity or for the purpose of transferring or delivering such items to a Huawei Listed Entity.

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