Your products in the package are directly sent to buyers. Each unit must be properly and securely packaged.
Quick Guidance Packing Products(English) (Japanese)is a downloadable document providing a summary of basic prep guidelines, available for you to print off and refer to when prepping your Units for FBA shipments
Clothes can be shipped to Amazon fulfillment centers on dress hangers. See FBA shipment of shoes, bags and fashion goods (Japanese) for more information.
Small Parcel Delivery Requirements can be found here.
The package requirements are listed as follows:
Crushed box | Faded color out | Exposed product | Torn bag |
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Although Amazon does not check each item, a product with obvious damage will be treated as an unsellable product. Ornamental items of new condition such as toys and action figures may be returned if the box is damaged. The box must not be damaged, bloken or stained. It is recommended that you use a removable label when you use a gift box for shipping. |
The followings are treated as damaged.
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You must completely and securely enclose your products before shipping to protect them from dirt, stains, and other damage. If products are not completely enclosed, especially products such as stuffed toys and textile goods, they may be treated as unsellable product. |
Do not pack products in fragile vinyl bags, grocery bags, or paper bags. These bags can be torn and the products may fall out during shipment and fulfillment. Bags must be taped closed to keep products from falling out. |
Example: This box is crushed. | Example: The actual color is grey but the product title says it is black. | Example: This product is not fully enclosed. | Products may fall out of this torn and fragile vinyl bag. |
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Packing of heavy products |
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You must pack heavy products such as dumbbells and tools with sufficient strength by such as sewing closed, stapling, taping to prevent them from falling during work or transportation. If products are packed in such a way that the contents are in especially of separating or falling, they may be treated as unsellable products. |
Example: Staples on packaging are nearly detached. |
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A single ASIN in several packages is not acceptable. Please note that all products with the same ASIN products must be unified and packed in a single package.
Bad example: Do not include multiple POs in a single package.
Specify "全X巻揃い" ("X part series") or "1~X巻" (X number of volumes) for a set of comics and a set must be contained in a single package under a single ASIN. When a set of comics consists of multiple volumes, you must pack the whole set of volumes in a durable shipping box with a product label affixed to the box. It is recommended that you place the label on the shipping box that states "Box Products. Do not open."
Bad example of a comic set: Multiple ASINs in a single package.
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You must label the product to clearly indicate that it is sold as a set. If the product is contained in a shipping box, ensure that the label is affixed on the top surface where clearly visible. (Example: top side when packing in a box).
Bad example: An oversized product divided into multiple packages are not acceptable. A set of products must be contained in a single box. Bundling multiple boxes and shipping as one box is also prohibited.
Use self-adhesive labels that can peel off (i.e., KOKUYO KPC-HH124-20, Label Size: 66 mm x 35 mm). We do not accept packages if the label is about to come off or not completely affixed.
Bad example: The label in the first picture has no adhesive, is partially taped, and can easily fall off the box. The label in the second picture is affixed to the corrugated surface of an air pillow and can easily come off (the photo on the right). The label in the third pictures is affixed to the polyvinyl chloride, polyethylene or polypropylene can come off. The label in the fourth picture is directly affixed to rough, leather or textile surface can easily come off.
For case-packed items, you must remove or cover any scannable barcode on the outside of a carton that includes multiple units.
Good example: Cover or remove unnecessary scannable barcodes, or make them unscannable by drawing lines on it vertically, not horizontally.
Bad example: When a scannable barcode for a single unit is placed outside of a box containing multiple items, they will be received as a single unit. Remove or cover the scannable barcode on the outside of the box and ensure that all units within the box have scannable barcodes.