Your seller account may have a
negative balance if the amount of fees you owe and refunds you have issued exceeds your
sales during a settlement period. Your Payments Report provides a detailed summary of all credits and
charges applied to your account.
If you issue a refund for a product for which you have already received payment, Amazon
will charge you the full amount of the refund, plus the refund administration fee, minus
the cost of any applicable referral fees from the order. For example, if you refund a
customer the 1000 JPY total sales price of a product in a category with a 15% referral
fee, you will see a charge for 865 JPY (1000 JPY total sales price + 15 JPY refund
administration fee - 150 JPY referral fee). For more information about refund
administration fees, please refer to the Amazon Services Business Solutions
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