How to Contact Us
Thank you for using the Seller Discussion Forum.
This is where sellers can offer help and advice each other. [Seller Forum Guidelines]
However, we are unable to provide you account specific details on issues in this forum.
Account specific details (such as request for monthly registration fee refund in case of wrong registration as professional seller, account status, submitting identity verification, and payments, etc…)need to be investigated by contacting Amazon directly.
Also, please read the Seller University, Help page, Frequently Asked Questions, Seller tools topic before contacting us.
Thank you for selling on Amazon.co.jp.
Click the “help” in Seller Central.
Click the " [Get support for a different issue]" or " [Get Support]"in the very bottom of a window below.
- Please refer here if the screen transition is different.
Click the “Selling on Amazon”.
If you have entered a keyword and could not resolve it yourself, click “Need more help with this issue? Contact Us”.
※Sample
左の赤枠から問い合わせ内容を選択し、必要な情報を入力、または選択し、ケースを作成します。
さらにサポートが必要な場合、または自己解決ができなかった場合は、
質問の内容およびお問い合わせ方法を選択します。
小口出品者様はEメールのみご選択いただけます。
**よくある質問/Frequently Asked Questions